Account & Data Deletion

You can ask us to delete your TiAiMe account and associated data at any time — you do not need to be signed in or have the app installed.

Email privacy@tiaime.com with the subject line “Account Deletion Request”, and include the email address you use to sign in to TiAiMe so we can locate your account.

To make this easier, you can use the link below, which opens a pre-filled email in your mail app:

When you request deletion of your account, we remove the personal data TiAiMe holds about you, including:

• Your account and profile data
• Family data associated with your account
• Voice processing records and any stored transcripts
• Calendar and contact data imported from connected services (including data obtained via the Google Calendar and Google People APIs), held by TiAiMe and its sub-processors

If you would prefer to delete only certain data — for example, to disconnect and remove your Google Calendar and contacts data while keeping your TiAiMe account — email privacy@tiaime.com and tell us what you would like removed. You can also disconnect a connected account at any time from your profile settings in the app.

We complete the deletion within 30 days of your request.

Some data may be retained beyond this period where we have a legal obligation to do so, for example for fraud prevention or regulatory compliance. We will tell you if this applies to your request. For full details of how we handle your data, see our Privacy Policy.